Coach Product Update: July 2026
Enabling Coach to read the web alongside learners
Back in April, we said learners would soon be able to share links with Coach for it to read and work with. In April and again in May, we previewed a path for people who find Coach through a text message to become full members of the platform. Both of those landed this month.
The common thread: Coach can now pull in context from outside the conversation, and the people who first reach Coach over SMS or WhatsApp finally have a clear way in.
Coach can read the links you share
Coach now reads URLs that learners drop into a conversation. Now a learner can share a link to a job posting and ask Coach to read the requirements against their resume, or pull the link to a program they're considering and ask what it would take to get in. The one limitation worth naming: pages that sit behind a login won't open, since Coach reaches them the same way any visitor would.
Coach can now engage with links that users share.
From a text message to a real account
Two changes this month tighten the path between someone's first text to Coach and a full account they can return to.
People who reach Coach over SMS or WhatsApp without an account now get a clear invitation to create one. Coach has been having real conversations with people who had no account behind them, which meant no saved history and no way to pick the thread back up later. The new signup prompt fills in their phone number for them and carries their earlier conversation across, so nothing they've already worked through gets lost in the move. This is the first concrete step toward something we teased in April and May: letting people start with Coach over text before they ever sign up, then claim the account once they're ready.
Proactive follow-ups now show up inside the conversation they belong to. When Coach sends a learner a follow-up message during an active SMS or WhatsApp session, that message now attaches to the session and appears in the same thread. Previously a nudge could arrive looking like it came from nowhere, which was confusing in the moment. Keeping it in context means the thread reads as one continuous conversation, which is how learners experience it anyway.
Quieter work behind the scenes
Most of this month went into platform health rather than new surfaces. A few of those changes are worth surfacing.
Partners embedding the Coach widget get a readiness signal. Partner sites that trigger widget actions through code (like opening Coach, expanding it, or customizing its appearance) can now check a flag that confirms those actions are ready to fire. Without it, an action called too early could fail without anyone noticing. The flag gives partner engineering teams a direct way to build against the widget reliably.
Coming next
In the coming months, we'll be building on what shipped in June:
Agentic Coach V1. Our research team wrapped a round of interviews with early-career and active job seekers on where Coach taking initiative would matter most. The clearest answer was opportunity finding: surfacing relevant networking connections and events. Participants described that kind of support as making them feel less alone in the search, and that's the use case we're building first.
Proactive Coach, Phase 3. The next phase of proactive follow-ups focuses on personalization and on reaching more learners. We expect to extend it to all users next month.
Images, documents, and audio over SMS and WhatsApp. Coach will be able to take in more than text on the channels learners already use.
Dynamic context in the widget. When Coach is embedded on a partner's site, it will pick up context from the page a learner is on with each message, rather than being fixed to wherever the conversation started.
If you'd like to see these updates in action or talk about how Coach could support your learners, we'd be glad to connect.
